1. General Information
We at Misterine s.r.o. (“Misterine”) treat your privacy very seriously. We created this privacy policy (“Privacy Policy”) to inform you about how we collect, use and store data personally related to you (“Personal Information”). If you have any questions or concerns, please contact us at info@misterine.com.
This Privacy Policy covers all the Misterine apps (e.g. Misterine Studio and Misterine App), as well as the website and web service. Any personal or non-personal information we collect serves the purpose of providing and improving our service as well as providing support.
We will only collect, use, and store your Personal Information securely in order to ensure confidentiality. We will not share your Personal Information with other parties without your prior consent, and unless it is necessary to provide you with our services. It may also be necessary to share your Personal Information to comply with the law or to protect our rights.
Furthermore, you have the right to be informed, at your request, about Personal Information we have collected from you and stored, as well as its origin, and the purpose of storage. In addition, you have the right to have such Personal Information corrected or deleted; in the latter case, however, we may have to cancel the service, if it is connected with that piece of information.
2. Definitions
Personal Information is data which relates to a specific identifiable person.
Non-personal Information is data that does not relate to a specific person. We may combine personal and non-personal information, and in such case, we will treat this bundle of information as Personal Information for as long as it remains combined.
Service Partners are entities different to Misterine that provide us with services that contribute to the function and improvement of our operation. Specifically, those are the providers for web services, email services, etc.
3. Website
3-1. Traffic Analysis
For traffic analysis, we use the web analytics platform of called Google Analytics. We collect non-personal information of visitors to our website. All the data, including the IP address, is anonymized before storing. As we only use this data for statistical analysis and website improvement, we do not combine it with other data or information. This data is deleted after 6 months.
3-2. YouTube
For the purpose of enhancing our website, our website embeds videos hosted by YouTube Inc., 901 Cherry Avenue, San Bruno, California, United States a subsidiary of Alphabet Inc.
If you visit one of our pages featuring a YouTube video, a connection to the YouTube servers is established. Here, the YouTube server is informed about which of our pages you have visited. If you are logged in to your YouTube account, YouTube will associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
3-3. Server-Log-Files
As a website provider, we have commissioned WEDOS Internet, a.s.. The provider automatically collects and stores information that your browser automatically transmits in “server log files”. These include but are not limited to:
- Internet Protocol (IP) addresses;
- System configuration information;
- URLs of referring pages;
- Location preferences;
- Language preferences.
4. Misterine Apps
When activating the app, as a technical requirement to run the service, we collect the following non-personal information:
- Model and version of the device used;
- Device ID;
- iOS or macOS version;
- App version;
- MindNode user ID;
- Language used.
When you submit a crash log, the crash log and any additional information you provide, is submitted to us via email operated by Google.
5. Misterine Web Service
At registration for MisterineWebService, we store the email address submitted to us. We may use it to send you important notifications regarding the service and its use. In addition, we connect your email address with the information we collected at activation of the app for support purposes (see Sec 4 above). If your email address submitted to us reveals your identity, the information submitted to us becomes personally related to you and, hence, qualifies as Personal Information. You agree that with registration to the service we store that email address connected with the information referred to in Sec 4 above in our, respectively in our Service Partner’s, systems in order to serve important notifications regarding the Service and its use, and for support purposes.
We generally do not store your Personal Information longer than absolutely necessary to provide the Service to you. At termination of the service agreement between us, we will delete any Personal Information we collected from you without undue delay, unless further storage of such information is required for a valid purpose. Please be aware that an encrypted storage of your Personal Information in our back-up system might be necessary for technical reasons for a period of 3 month from the termination of the Service.
6. Support Email
For the purpose of providing technical support for our website, our apps and our web service we collect and store your email address, as well as any additional information that is included in the support requests. As a means to properly deal with incoming support requests, we will use the submitted information (email address) to contact you in order to help you with your request.
7. Service Partners
Every service partner we engage is located in the EU, with exception of Google and YouTube.
8. Children
We do not knowingly collect Personal Information from children under the age of 14. In case we learn that we have collected personal information of a child under the age of 14 without parental consent, we will delete that information as quickly as possible.
9. Regulatory Authority
Misterine is subject to supervision and regulation by the office for the personal data protection in the Czech Republic (Pplk. Sochora 27, 170 00 Praha 7, https://www.uoou.cz/en/).
10. Security Measures to Protect Information
To help protect the privacy of data and personally identifiable information you transmit through our services, we maintain technical and administrative safeguards. We update and test our security technology on an ongoing basis. We restrict access to your personally identifiable information to those employees who need to know that information to provide benefits or services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our employees’ privacy responsibilities.
Our service partners maintain physical, technical and administrative safeguards as well.
11. Policy Changes
We may update this privacy policy from time to time, in which case we will post a notice on our website. It is your responsibility to make yourself familiar with the latest version of this policy.
Last updated: September 17th, 2019